Your privacy is our priority. This policy clearly explains how dn99 collects, uses, stores, and protects your personal information as a user of our platform.
We do more than meet legal requirements — we genuinely care about the security of every dn99 user's personal information.
All data transmitted between your device and dn99 servers is protected with AES-256 encryption and the latest TLS protocol, ensuring no third party can intercept your information.
Dn99 has never and will never sell, rent, or disclose your personal information to any third party for marketing purposes without your explicit consent.
You have the right to access, update, or request deletion of your personal data at any time. The dn99 team will process your request within the stipulated timeframe.
Your data is stored in premium data centres equipped with strict physical and digital access controls. Only authorised dn99 personnel may access user records.
Dn99 operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring every aspect of your data processing adheres to applicable legislation.
In the event of any security incident that may affect your data, dn99 is committed to notifying affected users within the timeframe required by law.
Dn99 takes user privacy very seriously. This Privacy Policy explains in detail how we collect, use, disclose, and protect your personal information when you use the dn99 online gaming platform, whether through our official website at dn99.ml or the dn99 mobile app.
By registering a dn99 account or using any of our services, you agree to the data collection and usage practices described in this document. We encourage you to read this policy carefully and contact us if you have any questions.
This Privacy Policy applies to all registered users and visitors of the dn99 website, including those who browse without a registered account.
Dn99 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applies internationally recognised data protection principles across all aspects of our operations.
Dn99 collects various types of information depending on how you interact with our platform. Generally, this information falls into two main categories:
Information you provide directly:
Information collected automatically:
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Identity Data (KYC) | Account verification, legal compliance | 7 years after account closure |
| Transaction Data | Payment processing, financial auditing | 7 years as required by tax regulations |
| Usage Data | Platform enhancement, security | 2 years from the date of collection |
| Communication Data | Customer support, dispute resolution | 3 years from the date of communication |
| Cookie Data | User experience, analytics | By cookie type (session up to 2 years) |
Dn99 uses the information collected for a variety of legitimate and transparent purposes. We do not use your data for any purpose beyond the scope stated below:
Should dn99 wish to use your data for purposes not listed above — particularly for direct marketing — we will obtain your explicit consent beforehand and provide the option to withdraw it at any time.
Dn99 does not sell or rent your personal data to third parties. However, there are limited situations where we need to share your information with trusted parties:
All third parties who receive dn99 user data are bound by data protection agreements and are not permitted to use that information for any other purpose.
The dn99 platform uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the dn99 platform and your overall user experience.
Dn99 continually invests in cutting-edge security infrastructure to protect your personal data from unauthorised access, loss, or misuse. The security measures we implement include:
While dn99 takes all reasonable precautions, no security system can be guaranteed 100% secure. We encourage you to also take personal precautions to protect your account.
Dn99 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or for the period required under applicable Malaysian law.
When your account is closed at your own request or due to termination by dn99, your data will not be deleted immediately. Certain records such as transaction history and KYC documents will be retained for the periods specified in the schedule under Section 2, primarily for financial audit, tax compliance, and resolution of any disputes that may arise later.
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. You may contact us at any time for more information about the status of your data.
As a dn99 user in Malaysia, you have certain rights regarding your personal data under the PDPA 2010. We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request dn99 to correct any information that is inaccurate or outdated.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may withdraw consent for data processing at any time for non-mandatory purposes.
You may request dn99 to restrict data processing in certain situations while a dispute is being resolved.
You may request your data in a structured, machine-readable format for portability purposes.
To exercise any of the above rights, please contact the dn99 support team via the platform's live chat or our official email. We will process your request within 14 business days.
The dn99 platform is exclusively for users aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18.
If we find that we have collected data from underage users without proper verification, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who become aware that their child has registered an account on dn99 are welcome to contact us immediately.
Dn99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.
Users will be notified of any significant changes via in-platform notifications or email. The latest update date will always be displayed at the top of this document. Continued use of the dn99 platform after policy changes are published constitutes your acceptance of the latest version.
We encourage you to check this page regularly to stay informed on how dn99 protects your information.
If you have any questions, concerns, or wish to exercise any of your privacy rights, the dn99 team is here to help. We are committed to providing transparent and timely responses.
You can reach us via the 24/7 live chat available on the dn99 platform and app, or via our official email at [email protected]. For specific enquiries related to data protection, please use "Data Privacy Enquiry" as your email subject for faster processing.
For frequently asked questions about your account and services, please also visit the dn99 FAQ our comprehensive.
Every measure is designed to keep your information safe from start to finish.
We only collect data that is strictly necessary to provide our services — no excess information.
Data is encrypted as soon as it is received, whether in transit or at rest on our servers.
Only authorised personnel with a clear business need are permitted to access user data.
An automated monitoring system is active 24/7 to detect any suspicious access or activity.
Independent parties conduct regular security and privacy audits to ensure ongoing compliance.
Once the retention period expires, data is deleted using methods that ensure it cannot be recovered.
Create your dn99 account today and enjoy a safe, transparent, and secure online gaming experience. Your data is a trust we take seriously every day.